win 10 pro error apphangB1

samaj101 1 Reputation point

A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.19041.1110
Application Timestamp: e86d289e
Hang Signature: 887e
Hang Type: 33554432
OS Version: 10.0.19042.
Locale ID: 1033

what to do now my system just got blank screen or freeze up!!1

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  1. Limitless Technology 37,746 Reputation points

    Hello Samaj,

    If you are able to open at least a cmd prompt, you can perform below tasks or try to restart then open CMD and follow this commands ,

    •- DISM.exe /Online /Cleanup-image /Scanhealth
    •- DISM.exe /Online /Cleanup-image /Restorehealth
    •- DISM.exe /Online /Cleanup-image /startcomponentcleanup
    •- sfc /scannow

    Once the system is up, please go through the below link and perform those operations

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