win 10 pro error apphangB1

Question

A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.19041.1110
Application Timestamp: e86d289e
Hang Signature: 887e
Hang Type: 33554432
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033

what to do now my system just got blank screen or freeze up!!1

Answer 1

Hello Samaj,

If you are able to open at least a cmd prompt, you can perform below tasks or try to restart then open CMD and follow this commands ,

•- DISM.exe /Online /Cleanup-image /Scanhealth
•- DISM.exe /Online /Cleanup-image /Restorehealth
•- DISM.exe /Online /Cleanup-image /startcomponentcleanup
•- sfc /scannow

Once the system is up, please go through the below link and perform those operations

https://answers.microsoft.com/en-us/ie/forum/all/a-problem-caused-this-program-to-stop-interacting/66b1e756-09bd-4d2e-9875-5654ccca02c3

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