We can not add to user to groups, When we search and select the user, the user is not selected and the search box is closed

sbr farhadi 1 Reputation point
2021-09-10T08:53:43.777+00:00

We can not add to user to groups, When we search and select the user, the user is not selected and the search box is closed

131074-error01.png

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Marco Schiavon 706 Reputation points
    2021-09-10T10:01:23.103+00:00

    does this users have a license?

  2. Marilee Turscak-MSFT 24,401 Reputation points Microsoft Employee
    2021-09-10T20:19:06.48+00:00

    I see that you are trying to add users to your Project Administrators group in ADO. In order to do this,
    the selected user needs to be a member of your organization. As a part of this action, they will be added to the organization and receive basic access, if available. You can check for their details in Organization Settings to confirm their access level.

    Another possibility is that the user already exists in the Project administrators group, or the user has been removed from the overall organization.

    If you are still facing this issue, I would recommend reaching out on the DevOps forum for help. We don't support DevOps/ADO on Q&A and they have their own support community here: https://developercommunity.visualstudio.com/search?space=21

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