sccm log showing Update already installed, skipping but software center show error

Question

Hi all,

i try to install a java update through SCCM, but some clients show "Update already installed, skipping" and "No updates were actionable for installation" in their WUAHandler log and show error in software center.
but it's not true, inside the control panel and also inside the SCCM software inventory console the java version is updated.

what can I do to fix those clients?

PS: other clients in the same deployment have installed and recognized the update correctly

thank you

Answer 1

Yes I think the manual installation of Java uses the exe which installs differently to msi based installation. At this point the only 2 options that I see are -

1. Create dynamic collection containing devices that reporting Java version n-1 and older. Target your SUG on this collection. Remember that the collections will be based on inventory and will not be real time.
2. Package your java updates and deploy them as applications.

Answer 2

Is the issue only with Java update or other updates as well?

Answer 3

Hi,

It seems that there are something wrong between client and MP, we could run these following policy to check if the status could be changed.

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Answer 4

@Rahul Jindal [MVP] it happens only with java updates.

@Amandayou-MSFT i try to update clients with all actions, besides in SCCM the client inventory is updated with correct version

Answer 5

What is the error? Anything in updatesdeployment log?