Intune enrolled device replace with new device

Thilina Dodangoda 21 Reputation points

In my organization we are enrolling PC's to Azure AD. After the enrollment, changing PC name (from PC side or in the portal) to a decided format as "Main Location"-"Sub Location"-PC"Number"). After that I can see device in the "Endpoint Manager portal" with changed PC name. It is ok.

I want to know, if already enrolled and renamed PC had a hardware fail, we replacing a new PC or reinstall windows (If HDD fail). So then we have to enroll the new device again. In my experience in the portal we could see the new device and the old one. I tested this with fresh reinstalling windows 10 to a PC which is already enrolled and with same PC name.

Is there any way to link or update the old device information with new device information in the endpoint manager portal without duplicating ? Simply overwrite old device info with new device info.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Lu Dai-MSFT 24,281 Reputation points Microsoft Vendor

    @Thilina Dodangoda Thanks for posting in our Q&A.

    Based on my understanding, there is no method will overwrite old device information with new device information. Despite the same name, other information about the devices is different, so intune doesn't define them as the same device.

    If we want to use the new device with the same device and scrap old device, it is suggested to remove the old device in intune portal.

    Thanks for understanding.

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  1. Jason Sandys 30,936 Reputation points Microsoft Employee

    (+1) to @Lu Dai-MSFT 's comments.

    I'm curious though, why does this matter or what value would this bring? It's not the same device so I'm quite puzzled as to what your goal is here and what challenge(s) doing this would solve?