Publisher Verification: Can Domain mis-match error be overridden?

Romel Patell 1 Reputation point
2021-09-11T05:32:47.767+00:00

Publisher Verification: Is there any other alternative where domain matching (in partner center and app publisher domain in azure) requirement can be overridden after proper vetting?

We are going through following URL: https://portal.azure.com/#blade/Microsoft_AAD_RegisteredApps/ApplicationMenuBlade/Branding/ and are running into domain mismatch error: "The domain used to perform email verification in Partner Center does not match the applications Publisher domain on the tenant." This is because our company email domain is different than our apps publisher’s domain.

Unfortunately, we are stuck for past couple of weeks as we are not able to validate email domain in these tenants as they are tied to our primary enterprise tenant.

While reading through the Microsoft troubleshooting-publisher-verification steps, custom domain was the only alternative but that is already linked to our enterprise tenant and therefore not a possibility.

So question is, can domain mis-match error be overridden with proper vetting?

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  1. JamesTran-MSFT 36,461 Reputation points Microsoft Employee
    2021-09-20T21:51:42.457+00:00

    @Romel Patell
    Thank you for your post and I apologize for the delayed response!

    Based off your error message - PublisherDomainMismatch, and as you stated, this occurs when neither the app's Publisher Domain nor one of the custom domains added to the Azure AD tenant match the domain used to perform email verification in Partner Center.

    As of right now, there aren't any workaround to override this pre-requisite of Publisher verification - the email address used during MPN account verification must either match the publisher domain configured on the app or a DNS-verified custom domain added to the Azure AD tenant. For more info.

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

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