Dashboard loading very slow

Ajit Kumar 6 Reputation points
2021-09-11T16:14:41.347+00:00

Microsoft Certification dashboard is very slow while loading. I wanted to re-schedule my exam but the page did not load after trying for 2-3 hours. After many tries, page was loaded but the scheduled exam does not appear in the appointment section.

I followed one of the blog to select the exam provider and click on GO button to see the exams. when I followed the steps and selected my exam provider (PSI) and clicked on the Go button, Profile update page opened and asked to update the details. when I updated and clicked on save and continue, I received below error:

Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

Please help

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
40,177 questions
0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. Tasadduq Burney 8,431 Reputation points MVP
    2021-09-11T16:18:48.45+00:00

    Hello @Ajit Kumar !

    Hope you are having a great day!

    1. Microsoft Certification Program have their own respective forums. You can visit it by clicking here :- Microsoft Certification Program
    2. Questions Related to Exam/Exam Registration and other General Questions can be asked here :- Exam Related Queries
    3. For Missing Certificates/Transcripts/Missing Exam and issues with Certification Profile,you can visit here :- Certification and Certification Profile Related Queries
    4. For Exam Discounts/Offers/Events can be found here :- Exam Discounts and Offers
    5. For Person Vue Customer Service, visit here :- Pearson VUE Customer service
    6. For Contacting PearsonVue and to get hold of a Customer Representative, visit here :- PearsonVUE Support

    We are currently aware of this issue and the team is working to resolve it.

    __

    |- Please don't forget to "Upvote" and "Accept as answer" if the reply is helpful -|

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.