Dashboard loading very slow

Ajit Kumar 6 Reputation points

Microsoft Certification dashboard is very slow while loading. I wanted to re-schedule my exam but the page did not load after trying for 2-3 hours. After many tries, page was loaded but the scheduled exam does not appear in the appointment section.

I followed one of the blog to select the exam provider and click on GO button to see the exams. when I followed the steps and selected my exam provider (PSI) and clicked on the Go button, Profile update page opened and asked to update the details. when I updated and clicked on save and continue, I received below error:

Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

Please help

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  1. Tasadduq Burney 8,391 Reputation points MVP

    Hello @Ajit Kumar !

    Hope you are having a great day!

    1. Microsoft Certification Program have their own respective forums. You can visit it by clicking here :- Microsoft Certification Program
    2. Questions Related to Exam/Exam Registration and other General Questions can be asked here :- Exam Related Queries
    3. For Missing Certificates/Transcripts/Missing Exam and issues with Certification Profile,you can visit here :- Certification and Certification Profile Related Queries
    4. For Exam Discounts/Offers/Events can be found here :- Exam Discounts and Offers
    5. For Person Vue Customer Service, visit here :- Pearson VUE Customer service
    6. For Contacting PearsonVue and to get hold of a Customer Representative, visit here :- PearsonVUE Support

    We are currently aware of this issue and the team is working to resolve it.


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