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Hiya Folks!
Was wondering if anyone had came across the following issue when running Feature Updates (various versions of Windows 10 Enterprise up to 1909). I am looking at pushing updates out to a few thousand devices we have on our network via WSUS. The few I have tested on have had a patchy success rate, where the upgrade will take place but it comes back missing a chunk of its applications (even standard applications like Microsoft Office), although they are in Add/Remove Programs, but have a white folder icon rather than their application icon.
After checking setupact.log I can see where the issue is, but not what is causing it. The following errors are littered through out the devices that do not migrate:
2020-07-24 18:59:43, Error MIG Error while getting reparse point data for \?\C:\$WINDOWS.~BT\NewOS\Program Files (x86)\Citrix. Error: Win32Exception: Error retrieving reparse data.: The file or directory is not a reparse point. [0x00001126] void __cdecl Mig::CNativeFileUtils::GetReparseData(const unsigned short *,unsigned long *,unsigned char **)[gle=0x00001126]
2020-07-24 18:59:43, Warning [0x080969] MIG CKnowledgeManager::GetDataUnit: could not get data unit for C:\Program Files (x86)\Citrix. Error: 0x00000003
2020-07-24 18:59:43, Error MIG Error while getting reparse point data for \?\C:\$WINDOWS.~BT\NewOS\Program Files (x86)\Common Files\microsoft shared\OfficeSoftwareProtectionPlatform. Error: Win32Exception: Error retrieving reparse data.: The file or directory is not a reparse point. [0x00001126] void __cdecl Mig::CNativeFileUtils::GetReparseData(const unsigned short *,unsigned long *,unsigned char **)[gle=0x00001126]
2020-07-24 18:59:43, Warning [0x080969] MIG CKnowledgeManager::GetDataUnit: could not get data unit for C:\Program Files (x86)\Common Files\microsoft shared\OfficeSoftwareProtectionPlatform. Error: 0x00000003
2020-07-24 18:59:43, Error MIG Error while getting reparse point data for \?\C:\$WINDOWS.~BT\NewOS\Windows\CCM. Error: Win32Exception: Error retrieving reparse data.: The file or directory is not a reparse point. [0x00001126] void __cdecl Mig::CNativeFileUtils::GetReparseData(const unsigned short *,unsigned long *,unsigned char **)[gle=0x00001126]
2020-07-24 18:59:43, Warning [0x080969] MIG CKnowledgeManager::GetDataUnit: could not get data unit for C:\Windows\CCM. Error: 0x00000003
2020-07-24 18:59:41, Error MIG Error while getting reparse point data for \?\C:\$WINDOWS.~BT\NewOS\Program Files (x86)\Microsoft SQL Server. Error: Win32Exception: Error retrieving reparse data.: The file or directory is not a reparse point. [0x00001126] void __cdecl Mig::CNativeFileUtils::GetReparseData(const unsigned short *,unsigned long *,unsigned char **)[gle=0x00001126]
2020-07-24 18:59:41, Warning [0x080969] MIG CKnowledgeManager::GetDataUnit: could not get data unit for C:\Program Files (x86)\Microsoft SQL Server. Error: 0x00000003
I've searched both the error message and error code but have come up with nothing. Has anyone ever come across this or know what could be causing it? Ive run the Upgrade Assistant on one of the machines and it doesn't flag any issues. I have the full setupact.log here, but will need to redact some stuff out of it if anyone wants to take a look?
I have attempted to replicate the issue in a VM with a fresh build of 1607 and it upgrades fine (with our AV solution etc installed), so its something we have on our live devices that is causing the issue.
Hi,
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Hi,
According to your description, looks like this is something specific installation of Windows on these systems.
What I can suggest is to reinstall the missing applications.
Please understand that from our professional level, we do not provide dump/log analysis. In addition, if this problem is more urgent for you I still recommend that you open a case to Microsoft for further professional help.
https://support.microsoft.com/en-us/help/4341255/support-for-business
Thanks for understanding.