bluetooth not working

Question

the Bluetooth is not on quick settings and it is not turning on

Answer 1

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Have you noticed any changes before the issue starts? And have you installed any hardware or software that may trigger the issue? While waiting for your response, I recommend rolling back the Bluetooth driver by following the steps below:

-Press the Windows key + X

-Go to Device Manager

-Expand the Bluetooth

-Look for your Bluetooth Driver

-Right-click and click Update Driver

-Click Browse my computer for driver

-Click Let me pick drivers available drivers on my computer

-Choose an old driver or other name of driver then select it and hit next until it installs.

Note: If the issue persists, please download and install a Bluetooth driver from your manufacturer's website.

Answer 2

You need to make sure Bluetooth drivers are installed in Device Manager.