Mac Powerpoint 365: Text in box disappears, when switched to capitals

LaraLou 1 Reputation point

I have a fun new problem with powerpoint. When I add a text box and use the capital formatting (in font formatting) - the text I format either partly disappears and I cannot add text, or if I create new text, it come up scrambled.

Has anyone experienced this phenomenon before?

Thanks for your suggesting in advance,


Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Viki Ji_MSFT 4,441 Reputation points

    Hi @LaraLou ,
    Welcome to Q&A forum!

    Please refer to this offcial article to update your Office to the latest version.

    Besides, I have the following information want to confirm with you at your convenience.

    • When did this issue start? Have you install any other programs and updates before the issue? Such as third-party Add-ins, please go to Insert>My Add-ins to remove all for a check.
    • How about other Office apps? Such as Word and Excel, do them have the same issue?

    Since this issue occurs randomly, and Office for mac does not have the Repair option, if the above do not work, I suggest you try to uninstall, reboot and reinstall for a check.

    Uninstall Office for Mac
    Reinstall Microsoft 365 or Office 2019 on a PC or Mac
    Any updates, please let me know.

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