Deleted Work Account from Authenticator App and I cannot login now

Power BI dev 16 Reputation points
2021-09-14T00:10:37.24+00:00

Deleted my work account from my Authenticator App because it was not working and now I cannot login in my web apps, every web app asks for Authenticator approval. Then when I try to add the work account in my Authenticator app, the Authenticator App asks for approval from the Authenticator App !!! As weird as it sounds! So, I am in a kind of loop. The only options Microsoft authentication offers me are for the Authenticator App, which is not available. Can you help me, please ?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.4K Reputation points MVP
    2021-09-14T00:36:49.59+00:00

    You'll need to choose sign in another way then reset the account two factor.
    https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Dave Patrick 426.4K Reputation points MVP
    2021-09-14T00:57:54.087+00:00

    Try the Get Help app, eventually the bot will give up and hand off to someone you can chat with
    https://support.microsoft.com/contactus

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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