failed to migrate mailbox database from Exchange 2010 to Exchange 2016

Question

Hi,

I'm trying to migrate my Mailbox database from Exchange 2010 (running on Server 2012) to Exchange 2016 (Server 2016), but it failed.
The Error message was;

Error: MigrationTransientException: MapiExceptionNetworkError: Unable to make connection to the server. ‎(hr=0x80004005, ec=2423)‎ Diagnostic context: ...... Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1722 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 323 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1237 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 313 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 10060 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 311 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 3 Lid: 12952 dwParam: 0x0 Msg: EEInfo: prm[0]: Long val: 135 Lid: 15000 dwParam: 0x0 Msg: EEInfo: prm[1]: Pointer val: 0x0 Lid: 15000 dwParam: 0x0 Msg: EEInfo: prm[2]: Pointer val: 0x8B5A8C000000000 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 10060 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 318 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 53361 StoreEc: 0x977 Lid: 51859 Lid: 33649 StoreEc: 0x977 Lid: 43315 Lid: 58225 StoreEc: 0x977 Lid: 39912 StoreEc: 0x977 Lid: 54129 StoreEc: 0x977 Lid: 50519 Lid: 59735 StoreEc: 0x977 Lid: 59199 Lid: 27356 StoreEc: 0x977 Lid: 65279 Lid: 52465 StoreEc: 0x977 Lid: 60065 Lid: 33777 StoreEc: 0x977 Lid: 59805 Lid: 52487 StoreEc: 0x977 Lid: 19778 Lid: 27970 StoreEc: 0x977 Lid: 17730 Lid: 25922 StoreEc: 0x977 --> MapiExceptionNetworkError: Unable to make connection to the server. ‎(hr=0x80004005, ec=2423)‎ Diagnostic context: ...... Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1722 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 323 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1237 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 313 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 10060 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 311 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 3 Lid: 12952 dwParam: 0x0 Msg: EEInfo: prm[0]: Long val: 135 Lid: 15000 dwParam: 0x0 Msg: EEInfo: prm[1]: Pointer val: 0x0 Lid: 15000 dwParam: 0x0 Msg: EEInfo: prm[2]: Pointer val: 0x8B5A8C000000000 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 6252 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0421-09-09T07:24:02.9210000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 10060 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 318 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 53361 StoreEc: 0x977 Lid: 51859 Lid: 33649 StoreEc: 0x977 Lid: 43315 Lid: 58225 StoreEc: 0x977 Lid: 39912 StoreEc: 0x977 Lid: 54129 StoreEc: 0x977 Lid: 50519 Lid: 59735 StoreEc: 0x977 Lid: 59199 Lid: 27356 StoreEc: 0x977 Lid: 65279 Lid: 52465 StoreEc: 0x977 Lid: 60065 Lid: 33777 StoreEc: 0x977 Lid: 59805 Lid: 52487 StoreEc: 0x977 Lid: 19778 Lid: 27970 StoreEc: 0x977 Lid: 17730 Lid: 25922 StoreEc: 0x977

If I try to pry on port 135 the result was;

TCP 0.0.0.0:135 ***:0 LISTENING
RpcSs
[svchost.exe]

Can anyone help me with this?
Thanks in advance

Answer 1

This error appeared when you failed to connect to the server itself. So you can start investing below points.

Also, can you please verify that there is a problem with mailboxes or anything which makes all processes fail?

• You can try to configure one to a separate server in your Exchange environment and try that new endpoint.
• If you have only one, start investing on the same server, as that is the server that cannot be connected.
• Also, users who had problems for looking up the source server by NetBIOSname, were getting this error. I would suggest using the FQDN even when their connections were correct.

I can recommend using a different migration endpoint if you have that option (but again, you could have the same setup problems on more than one server).

I hope this will help you.

You can also check out this article for step by step process - How to Upgrade Exchange 2010 to 2016.