MS Word Drop-Down List Content Control Issue

Michele Statz 20 Reputation points
2025-07-30T14:49:02.3833333+00:00

My company is using MS Office LTSC Professional Plus 2021 - Word version 2108 (Build 14334.20136)

I am trying to update a MS Word document using Developer menu to provide a drop-down list of options to select. When trying to add a drop down list the default wording is showing up as "Click or tap to enter a date". It should be "Choose an item".

Choose item shows date I tried utilizing the properties box to change the title and modify the display name. Even though I entered "Choose and item", it still shows "Click or tap to enter a date".

Properties Box

I then tried to go into design mode and manually changed the text.

Design modeDesign mode change

When I close out of design mode the text reverts back to "Click or tap to enter a date".After closing design mode

Microsoft 365 and Office | Word | For home | Windows
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Answer accepted by question author
  1. Charles Kenyon 159.4K Reputation points Volunteer Moderator
    2025-07-30T16:18:55.1833333+00:00

    Try doing an online repair of Word and Office.

    https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    2 people found this answer helpful.
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3 additional answers

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  1. John Korchok 224K Reputation points Volunteer Moderator
    2025-07-30T16:01:31.0466667+00:00

    The Click or tap to enter a date prompt normally only occurs when you have created a Date Picker Content Control. If that's what you have created, you won't be able to repurpose it to become a dropdown.

    Try deleting the content control and inserting a new dropdown control. By default, they display Choose an item.

    3 people found this answer helpful.

  2. Michele Statz 20 Reputation points
    2025-07-30T16:07:00.3533333+00:00

    I agree it normally only occurs when I have created a Date Picker Content Control and it has worked that way in the past for me.

    I did try creating a brand new field using only the Drop-down control but it still says to enter a date.


  3. Michele Statz 20 Reputation points
    2025-07-30T16:12:24.1933333+00:00

    Tech guy just showed me that if I copy an existing drown-down list it will show the "Choose an item". I just cannot insert a new one using the Developer tool bar in this specific MS Doc I am using.

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