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I just got a new PC with ASUS PRIME B550M-A WIFI II motherboard which has bluetooth.
But when I turn on bluetooth and try to find my headphones, 0 device appear it just loads until eternity.
Drivers are up-to date and I reinstalled them. Windows troubleshooting didn't help.
Any idea how to fix?
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Hello Michal. Thanks for getting back. If that's the case you may try to reach technical support from Microsoft here - Contact Support. To further assist you with your bluetooth driver.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Best regards,
Hello Michal. Are you using Windows 10 or 11? There might be an incompatibility issue. And since you have checked almost everything by updating and reinstalling the drivers and also Windows troubleshooting, the best course of action would be taking a look into this article from official ASUS website - [Motherboard] How to solve the Bluetooth problem of the motherboard? and if the provided solutions still won't work, you may try to Contact Support from them.
Note: I am providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Best regards,
I'm using Windows 11, it's not incompatibillity issue, because on my old laptop with windows 11 every device i connected via bluetooth worked, and here it doesn't.
I'm using windows 11, it's not incmpatibillty issue because on my old laptop i have windows 11 too, and it connects with all devices but this one can't see them
Nevermind I downloaded bluetooth drive Realtek Bluetooth Driver V1.9.1051.3002 for Windows 10 64-bit& Win11 64-bit---(WHQL).
and not MTK_7921_7922_7902 Bluetooth driver v1.1038.0.440 for windows10, windows11 64-bit.
and it works, but thank you for help! I gave you accept answer :)
Thank you, Michal.
