we want to automate user provisioning in salesforce via workday

Question

we want to automate user provisioning in salesforce but via workday.
like the moment hr creates a user in workday , the user should get created in salesforce with profile , role and permission set assigned.
can we do this via azure ad?
need help

Answer 1

Hi Pawan,

You can do the integration between workday and salesforce using HCM connectors from workday for Account provisioning. Synchronizes user
accounts between Workday and Salesforce.com.

Check with workday support form any limitations. I understand azure AD can be used as identity API platform to make this connection work.

Answer 2

@Pawan Kumar Vuduta
Thank you for your post!

When it comes to automating user provisioning in salesforce via workday, I found a third party article which should help point you in the right direction. I'd also recommend reaching out to the Workday community to see if their support team can provide any additional information that might be needed on their end.

Third party article: EMPLOYEE / USER SYNCHRONIZATION FROM WORKDAY TO SALESFORCE.COM USING OIC / AOIC

The use case that is being discussed here is where new Salesperson joins a company and on-boarding happens via Workday HCM application. The same salesperson would also need to work on new leads and opportunities in Salesforce.com (assuming company uses Salesforce.com CRM). Employee information should synchronize from Workday to Salesforce.com including contact information and user provisioning.

Additional Links:
Tutorial: Configure Workday for automatic user provisioning
Tutorial: Configure Salesforce for automatic user provisioning

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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