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how to configure outlook to always HTML when replying to email message

brichardi 311 Reputation points
2021-09-14T13:43:30.31+00:00

Hello everyone.

We are changing our Outlook (2016, 2019) signature to use our organization logos, and social icons. The issue we run into is some of our external client sending email to us using "Rich Text", or "Plain Text", and when the user reply to the external recipient, the signature did not show up.

is there a way that we can configure to automatically force Outlook to use HTLM format when replying or forwarding email?

I did a research on line a saw a couple suggest that we can use VBA, but it only work when user remember to active the VBA Macro.
and that is not working well for us since users are not always remember to activate the Macro every time they reply to an email message.

Thanks for your help.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 147.6K Reputation points MVP
    2021-09-14T15:34:11.177+00:00

    No way I know of without using a VBA or a 3rd party add-in.
    Im sure you have seen this:
    https://www.msoutlook.info/question/628

    1 person found this answer helpful.

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  1. brichardi 311 Reputation points
    2021-09-15T14:00:02.81+00:00

    Yes, I did some research and saw the recommendation above.

    Thank you all for your help.

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