Bluescren DRIVER_POWER_STATE_FAILURE

kuba tański 1 Reputation point
2021-09-14T17:59:53.187+00:00

A few moments after turninh on the laptop pops up bluescren.

Data from V2 log collector:
view
Data from BlueScrenView:
091421-7312-01.dmp 14.09.2021 17:43:42 DRIVER_POWER_STATE_FAILURE 0x0000009f 0000000000000003 ffffe68ddae71570 ffff868c88c37ba0 ffffe68ddd616790 ntoskrnl.exe ntoskrnl.exe+3f71d0 x64 ntoskrnl.exe+3f71d0 C:\WINDOWS\Minidump\091421-7312-01.dmp 4 15 19041 1 797 550 14.09.2021 17:45:21

Bluescreen photo:
132084-20210914-174434.jpg

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37,796 questions
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3 answers

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  1. Philippe Levesque 5,711 Reputation points
    2021-09-14T18:20:41.36+00:00

  2. Docs 15,491 Reputation points
    2021-09-14T20:52:31.953+00:00

    If you are able to change the default language to English and post a share link using one drive, drop box, or google drive help can be provided in this forum.

    https://www.tenforums.com/tutorials/3813-add-remove-change-display-language-windows-10-a.html
    https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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  3. Limitless Technology 39,511 Reputation points
    2021-09-15T10:24:16.94+00:00

    Hi there,

    How long are you facing the issue? Was it after any recent update, If so try uninstalling the update?
    And what is the version of Windows you are using?
    If it is not the latest 21H1 you can try updating it using the link https://www.microsoft.com/en-in/software-download/windows10.
    Select update now in the link and run the Tool.
    I would also suggest you to update the BIOS and drivers and run a full malware scan on the PC and if none of this helps try out the repair update
    https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1

    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

    0 comments No comments