WIN 11 Stop code Reference by Pointer BSOD

Amirreza 0 Reputation points
2025-08-09T22:58:14.3333333+00:00

I have checked disk

run malware check

updated video and sound drivers

Run SFCNOW

RUN DISM

updated windows

Checked for problem devices in Device Manager

I still receive this error. This happens specially when I click on Shutdown. Please help me. I upload minidump too. This is link to 2 Minidump files created by Windows: https://1drv.ms/u/c/d3f62f5e67c6d146/EU8tF_PeoBpHlYFMCCP9pJ8BXdUYbC3lZeAeANdBzfoVUQ?e=zylrbn

Windows for home | Windows 11 | Performance and system failures
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Jonathan Deives 60,650 Reputation points Independent Advisor
    2025-08-09T23:32:36.5466667+00:00

    The minidump files do not indicate any driver or hardware causes, only memory corruption.

    Try forcing Windows to show failed drivers and produce minidump files, enable Driver Verifier for this;
    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

    Let the BSOD happen 3 times and then see if the files were created.

    Before running Driver Verifier, create a new system restore point.


    If you have problems starting Windows after enabling Driver Verifier, follow these steps:

    Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown

    Do this two or three times.

    Windows will boot into the Recovery Environment.

    Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.

    When restarting, press 4 to enter safe mode.

    Open command prompt as administrator, run these two commands and restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.