Network Controller Code 28

Question

My network controller is saying I don’t have a driver installed and when I update it they can’t find it either I have a HP Laptop 15-fd0xxx Please help

Answer 1

Thanks for reaching out! That “Network Controller Code 28” error means your laptop is missing the driver needed to connect to the internet—frustrating, I know. Let’s get you back online. Here’s what you can do:

Step-by-Step Fix

1. Identify the Network Adapter:
   • Press Windows + X and select Device Manager.
   • Expand Network adapters and look for any device with a yellow exclamation mark.
2. Download the Correct Driver: Since your HP Laptop is a 15-fd0xxx model:
   • Go to HP’s official support site.
   • Enter your full model number (you can find this by pressing Windows + R, typing msinfo32, and checking “System Model”).
   • Download the latest Wi-Fi or LAN driver listed under “Network”.
3. Install the Driver Manually:
   • If you downloaded the driver on another device, transfer it via USB.
   • Run the installer and restart your laptop.
4. Use HP Support Assistant (Optional):
   • If you can get online via Ethernet or USB tethering, download HP Support Assistant.
   • It can auto-detect missing drivers and install them for you.
   Let me know if the issue persists after following these steps. I’ll be happy to assist further if needed. If the issue has been resolved, kindly mark the response as answered.

Answer 2

Hi,

I'm Sumit, and I'm here to help with your query on the Microsoft Q&A forums.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

The FD series is usually equipped with a MediaTek WiFi driver. Here is a direct download link for you.

https://support.hp.com/in-en/drivers/closure/hp-omnibook-ultra-14-inch-laptop-next-gen-ai-pc-14-fd0000/model/2102254320?sku=BT3T0U8

Run the package and follow the on-screen prompts to resolve the issue.

I hope this information helps.Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

Answer 3

Visit:

https://support.hp.com/in-en/drivers

Enter your laptop 15-fd0xxx in the product search.

Select exact model no.

In the driver list, look under Network.

Download the Wireless LAN driver & LAN (Ethernet) driver