Hi Alexander,
I'm Sumit, here to help with your query on the Microsoft Q&A forums.
Apologies for any inconvenience you are experiencing. I am happy to help you today.
The suggestion is good, but this is a user-user support forum.
I would recommend going to https://app.clipchamp.com, clicking the question icon, and then clicking the support chat button. This would route to a company representative.
I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to rate the thread. Wishing you good luck!