Why am i not receiving my verification code for signing in?

Question

I am trying to log into my Microsoft account on my pc. When it prompts me to check my email for a security code that is "sent" to me I receive no emails, neither in my junk or my "all mail". I know that I am using the correct email.

Answer 1

We have the same issue In Iraq, we are not receiving verification numbers on phone numbers only for the free accounts, but we receive them for work or paid accounts!!

Regards

Answer 2

Hi there,

1. Try waiting a bit longer. Some carriers process requests more slowly than others.
2. If you still don’t get the code, use a different security contact method that’s associated with your account to get the code.
   I would also suggest you to check the Troubleshooting verification code issues in the link
   https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452
   If none of them is helpful you can try contacting the Support to get the code https://support.microsoft.com/contactus

Hope this answers all your queries, if not please do repost back.
If an Answer is helpful, please click "Accept Answer" and upvote it : )

Answer 3

Same in Poland - Can't activate office 2016 for which I have paid.
I want to use Office recovery option, because I didn't login for some quite long time to my account office.
Now I changed my PC to the new one and want to activate my Office 2016.
My old password don't work anymore. So I try to recovery.
I am entering good email address and nothing - email with secure code is not delivered to me.

Answer 4

I was not receiving my verification code from Microsoft too. What solved my problem was connecting my cell phone with my PC using the Windows app Phone Link. You can download the app on Microsoft Store.