Copilot dosent work on iphone any more

Christopher Hernandez 20 Reputation points
2025-08-13T18:29:40.5666667+00:00

So when I was using the copilot app and when I typed the message copilot says that it has trouble responding to requests when I type the different message it says the same message still says that it’s having trouble responding requests I used the other ai like ChatGPT still responds to requests and for copilot it won’t so how do I fix it I am using an iPhone running on iOS 26 betaIMG_3366

Microsoft Copilot | Windows Copilot | App
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Answer accepted by question author
Clary-N 15,070 Reputation points Microsoft External Staff Moderator
2025-08-14T00:19:19.57+00:00

Hi Christopher Hernandez,

Thank you for reaching out Microsoft Answers regarding the issue you're experiencing with the Copilot app on your iPhone running iOS 26 beta. I understand how frustrating it can be when an app doesn’t respond as expected, and I appreciate your patience.

This issue appears to stem from compatibility challenges between the Copilot app and the new system behaviors introduced in iOS 26 beta. These changes may affect how certain apps interact with the operating system, leading to response failures.

To help resolve this, please try the following steps:

Step 1: Check for App Updates

Visit the App Store to ensure you have the latest version of the Copilot app installed. Updates often include fixes for compatibility issues with newer iOS versions.

Step 2: Reset App Permissions

Go to Settings > Copilot and review the permissions. Ensure the app has access to necessary features like network, microphone, and background activity.

Step 3: Disable Battery Optimization

Navigate to Settings > Battery > Battery Health & Charging and confirm that Copilot isn’t being restricted by battery optimization settings.

Step 4: Switch Networks

Try using the app on a different Wi-Fi or cellular network to rule out any connectivity issues.

Step 5: Reinstall the App

Delete the Copilot app from your device, restart your iPhone, and reinstall the app from the App Store. This can help clear any corrupted data or settings.

If the issue persists after trying these steps, please let me know. I'll happy to provide further assistance.

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