PowerPoint Ignoring PDF Printers

Kosta Patsan 1 Reputation point
2021-09-15T06:32:28.83+00:00

I use PowerPoint 365. I have two PDF printers, one of them the Microsoft "Print to PDF" printer.

If I select this or the other PDF printer, or even "send to OneNote" it ignores the request and only prints to one of the two physical printers.

Microsoft 365 and Office | PowerPoint | For business | Windows
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  1. Emily Hua-MSFT 27,796 Reputation points
    2021-09-15T07:41:21.53+00:00

    @Kosta Patsan

    Could you please provide more information about the another PDF printers?
    Is it a three-party virtual printer?

    Does this issue occur with other Office files? Such as Word documents, Excel workbooks.
    It's recommended to open Paint > Simplly doodle on drawing > File > Print > Select "Microsoft Print to PDF" to print for a test.
    132267-image.png

    If this issue just occur with Office files, I suggest you go to Control Panel to perform an Online Repair for Microsoft 365 apps first.

    Please also go to Start menu > Settings > Devices > Printers & Scanners > Click the "Microsoft Print to PDF", Manage > Set as default.
    Beisdes, please remember to turned "Let Windows to manage my default printer" off.
    132229-image.png

    Any updates you may post back.


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  2. Kosta Patsan 1 Reputation point
    2021-09-16T04:08:43.157+00:00

    Thanks for your response.

    1) it is only occurring in PowerPoint. It is NOT occurrign on any other Office program, which print to PDF or OneNote perfectly fine.

    2) I have already run the Office repair tool, to no avail.

    3) In PowerPoint i can choose the Microsoft Print to PDF, or a third party PDF printer, or Print to Onenote. It promptly ignores all three and prints to my default printer.

    4) I then set Microsoft Print to PDF as the defualt prionter and it works. However this is not a good long term option.

    Any ideas?


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