Phone Link issues, on computer and issues in Microsoft Store

Question

Hello,

Phone Link has stopped working on my computer.

When I click on the icon, absolutely nothing happens.

If I right-click on the icon, it shows this:

But nothing happens when clicking on any of those options.

Then in Settings, I notice that Phone Link is OFF.

When I try to turn it ON, it appears to want to download it, and the little dots keep spinning with the "Pending" note.

This Pending state has been running for over 2 hours now.

Going to Microsoft Store doesn't help either.

Any suggestions?

Thanks

Answer 1

Hi, thank you for reaching out. I’m happy to help.

Try resetting the Phone Link app to see if it helps:

In your search bar, type "Phone Link."

From the results, right-click on Phone Link and select App settings.

Scroll down and look for Repair, then click the Repair button.

If the issue persists, click the Reset button.

Uninstall and Reinstall the Phone link app:

Right-click the Start Menu and choose Windows PowerShell (Admin)

Copy and paste the command below and hit Enter:

get-appxpackage Microsoft.YourPhone | remove-appxpackage

After that, Reinstall the Phone Link app.

Right-click the Start Menu and choose Windows PowerShell (Admin)

Copy and paste the command below and hit Enter:

Get-AppXPackage Microsoft.YourPhone -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}