Share via

Missing authenticator back up

Mihir Strati 0 Reputation points
2025-08-27T02:40:49.5366667+00:00

Hello. Today I changed my phone. Before doing so I made a back up of the authenticator app on my old phone. The old phone was then reset and given at the store. Now I'm logging in on my new phone but I can't see any of my accounts and can't use certain apps since the require the 2FA. How can I recover the missing accounts?

Microsoft Security | Microsoft Authenticator
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.