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Sign-in failed Error code: AADSTS5000224

Venkata Shiva Prasad Kakani 25 Reputation points Microsoft Employee
2025-08-28T16:14:14.3233333+00:00

I am getting the below error when I try to log in to portal.azure.com
Below is the error I am getting..
Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: ms.portal.azure.com/[tenant-id] or ms.portal.azure.com/[tenant-domain]. Error details: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 37195d7b-e192-4ff5-9cde-fcc221b02f00 Correlation ID: c36c8862-3c3f-4765-9989-4eb4f6fb7ddb Timestamp: 2025-08-28 16:02:57Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Raja Pothuraju 47,640 Reputation points Microsoft Employee Moderator
2025-08-29T10:05:58.7333333+00:00

Hello Venkata Shiva Prasad Kakani,

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Application in your tenant. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

Since you’re an internal Microsoft employee, I’ve provided the specific steps to involve the engineering team, as the process differs for internal staff.

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