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Hello there! I am Charity. I'm glad to help you today!
May I ask what device that you are trying to add? Also, may I ask what is the make and model of your computer? If you don't know the make and model or it's a custom, may I ask if you know the make and model of the motherboard?
Press Windows + R, type msinfo32, and hit Enter.
In the System Summary section, please provide me the three things below.
BaseBoard Manufacturer
BaseBoard Product
BaseBoard Version
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.