Excel keeps crashing

Question

Hello

Please i need your help on this issue.

Excel keeps crashing.

Whenever I open the Excel web version, it crashes after some time with different errors. It is very random, and it's hampering the work.

Answer 1

Hello, my name is Mario, and I would be happy to assist you with your issue.

I’m sorry for what happened!

Since you’re using the web version of Excel, could you please try the following actions:

Clear your browser’s cache and cookies

Test using a different browser

Temporarily disable browser extensions to test

Check the file size and complexity (also verify if macros are enabled)

Test using the Excel Desktop version

Please let me know if these steps worked for you.

Best regards,

Mario B.