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Bradley Olson 0 Reputation points
2025-09-03T21:29:31.5433333+00:00

I administer an onmicrosoft.com and I no longer have access to the cell phone number required to log into the account. How can I change it as it has no other options?

Microsoft 365 and Office | Other
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  1. Jeronimo Fuerte 40,440 Reputation points Independent Advisor
    2025-09-03T22:10:26.85+00:00

    Hi! Sorry to hear that you have trouble with this situation, as this is a user forum, you wont be able to find the help you would need to this situation here, I believe is better that you follow the steps in the next link:

    https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support

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