Missing Microsoft Certifications on My Profile

Question

Dear Microsoft Certification Support Team,

I have successfully passed several Microsoft certification exams; however, I noticed that these certifications are not showing up on my Microsoft Certification profile.

Link Transcript: https://learn.microsoft.com/en-us/users/tienlekim/transcript/vnnmmc2e1l2yzp9?source=docs&tab=credentials-tab

The certifications missing are:

MCSA: Office 365 — Certified 2018

MCSE: Cloud Platform and Infrastructure — Certified 2018

MCSE: Productivity — Certified 2018

MCSA: Cloud Platform — Certified 2018

In addition, I also passed the following exams that should be visible:

Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack (537) – Sep 12, 2018

Developing Microsoft Azure Solutions (532) – Aug 7, 2018

Architecting Microsoft Azure Solutions (535) – Jul 10, 2018

Designing and Deploying Microsoft Exchange Server 2016 (345) – May 9, 2018

Enabling Office 365 Services (347) – Mar 21, 2018

• Managing Office 365 Identities and Requirements (346) – Feb 28, 2018

Could you please help me verify and update my profile so that these certifications are properly reflected?

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help