Camera not found

Question

My camera cannot be found on a new Lenovo Yoga computer. Please help.

Answer 1

Hi, I am an Independent Advisor, and welcome to Microsoft Q&A.

May I please know if your camera shutter is still covering the camera lens?

When was the last time it worked fine?

Have you tried running the Camera Troubleshooter?

Click on Start menu, then go to Settings, click on Troubleshoot and Other Troubleshooters, scroll down to Camera, and click Run. If that doesn't work, update the Camera driver by visiting the manufacturer's support website, downloading, and installing the latest Camera driver. Then, restart the computer and check for functionality.

Answer 2

Have you run the Lenovo Vantage update tool?

Have you modified the default win update settings - bad move

Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

See your laptop/PC makers support to update both bios and makers drivers.

There should be a shortcut to that makers update utility on your system.

Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.                                                                                                              

Do NOT update from any other source inc Device Manager

You only need to set the Advanced options for notify & Time, then leave win update to do its own thing.