my visual studio installer 2017 not working

Zahra sgh 21 Reputation points

I installed visual studio 2017 in 2 years ago and everything was ok .
and i dont use this for 6 month , last night when i wanna go to installer and change something i can not .

Show me this message all the time "error loading vs_installershell.exe : no signature was present in the subject . "

i need this for end of the week but i can't use this ....

what can i do for repair this ?

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tasadduq Burney 8,391 Reputation points MVP

    Hello @Zahra sgh !

    Hope you are having a great day!

    Microsoft recommends the following procedure in this case:

    1. Close the Visual Studio Installer
    2. Delete the Visual Studio Installer directory. Typically, the directory is C:\Program Files (x86)\Microsoft Visual Studio\Installer.
    3. Run the Visual Studio Installer bootstrapper. You may find the bootstrapper in your Downloads folder with a file name that follows a vs_[Visual Studio edition]__*.exe 4. pattern. If you don't find that application, you can download the bootstrapper by going to the Visual Studio downloads page and clicking Download for your edition of Visual Studio. Run the executable to reset your installation metadata.
    4. Try to install or update Visual Studio again. If the Installer continues to fail, go to the next step.

    There is also a bit of warning:
    Performing the following actions reinstalls the Visual Studio Installer files and resets the installation metadata.

    But in the end, it reinstalls the VS Updater.


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  1. PengGe-MSFT 3,341 Reputation points

    Hi, @Zahra sgh

    Welcome to Microsoft Q&A!

    You can try to uninstall Visual Studio then download the Visual Studio2017 in this page. Cause on April 26, 2021, Visual Studio 2015 and older web installer files were removed from the Microsoft Download Center, you cannot install Visual Studio via Visual Studio Installer bootstrapper.


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