Since you already checked the key, and verified it is correct but still issue is there, you can contact the authorized retailer to ask for refund or alternate license key.
Windows key not working
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Ermel Justin Lopez
0
Reputation points
Hello,
I have an issue with my license, I'm inputting the license but the license is saying it's incorrect.
Please see below error reference, We tried double checking it and it's correct.
Windows for home | Windows 11 | Licensing and activation
2 answers
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Kapil Arya 37,826 Reputation points Volunteer Moderator2025-09-06T07:22:13.51+00:00 -
CrazyKats 15,780 Reputation points Volunteer Moderator2025-09-05T18:29:12.5566667+00:00 Hi,
Activation should be automatic.
Is this a clean install?
Are you upgrading from Home to Pro?
Did you upgrade the motherboard?
More info is needed to help.
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Ermel Justin Lopez 0 Reputation points
2025-09-05T18:31:09.6733333+00:00 Hello, apologize this is a retail license that we're trying to install on a laptop without OS.
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Ermel Justin Lopez 0 Reputation points
2025-09-05T18:39:38.4966667+00:00 Hello,Please see additional info. Unit is fresh install windows 11 pro , laptop doesn't have OEM license. We're enrolling an international retail license our laptop. two licences work but we have two license that says try a different key.
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