is this a microsoft email from support ?

Kelly Pearce 20 Reputation points
2025-09-10T00:56:48.9633333+00:00

can someone confirm this is a true account from Microsoft support ?

******@mail.support.microsoft.com

Microsoft 365 and Office | Other
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Answer accepted by question author
Ferdinand Nanalig 32,485 Reputation points Independent Advisor
2025-09-10T01:34:11.7633333+00:00

Hi, I am an independent advisor and welcome to Microsoft Q&A.

Please read below

"How do I know if an email from Microsoft support is genuine?

04/15/2024

Microsoft support may contact you by email for various reasons, such as providing technical assistance, confirming your account details, or sending you security alerts. However, not every email that claims to be from Microsoft support is legitimate. Some of them may be phishing scams, which are attempts to trick you into revealing your personal or financial information, or installing malicious software on your device.

One of the ways to identify whether an email is from Microsoft support is to check the sender's email address. Microsoft support uses the following domains to send emails:

microsoft.com

microsoftsupport.com

mail.support.microsoft.com

If the email is being sent from a different domain, it's likely a phishing scam. For example, an email from ******@outlook.com or ******@microsoft.net is not from Microsoft support."

Source link: https://learn.microsoft.com/en-us/troubleshoot/azure/general/email-domains-support-agent

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