got a error while taking the exam

Question

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Encountered same issues regardless of search engine. I did clear cookies and tried the InPrivate mode but it still gave me the same issue.屏幕截图 2025-09-10 160536.png

I am also facing the exact same error, please help, tried clearing cache and browser history.

Different devices, networks.

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help