not receiving verification code hotmail windows 8.1

Question

Hello

I am not receiving any verification codes for other sites to my hotmail accounts. This happened twice now and nothing comes through no spam fodlers nothing. Is something blocked

Answer 1

Hey there! Nice to meet you!

Based on your description, kindly perform these steps according to the official Microsoft website: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did

"You may be blocked due to unusual activity. Microsoft works to protect you, your accounts, and our services by assessing the trustworthiness and credibility of every sign-in, sign-up, or customer interaction. If your actions trigger alerts or deviate significantly from your typical patterns, we might interpret it as potentially risky behavior, leading to temporary block where we won't send codes.

Don't make excessive or repetitive requests to alternative emails or phone numbers as this can cause us to block you and not send verification codes.

There may be heavy compromised traffic coming from your geographical location and to protect you, we may also not deliver codes to your account as fast as we would like. While rare, these issues will be automatically resolved after a certain period of time.

Account Security or Lockouts: If your account has been flagged for unusual activity or locked for security reasons, verification messages might not go through until the issue is resolved."

If the issue persists, please follow the next steps from the same link above.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl