Hardware Error Crash?

Question

Hello! I've been having the following issue for quite some time. I'll be playing or video game, downloading something, or even just watching something on YouTube when this happens. If anyone knows any fixes, it would definitely help a lot. Thanks:

"Source

Windows

Summary

Hardware error

Date

‎9/‎12/‎2025 8:15 AM

Status

Not reported

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffffc18d1b0f21d0

Parameter 2: fffff8057fdb4580

Parameter 3: 0

Parameter 4: ffffc18d0a472080

OS version: 10_0_26100

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26100.2.0.0.256.48

Locale ID: 1033

Files that help describe the problem

WATCHDOG-20250912-0814.dmp

sysdata.xml

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml"

Answer 1

Your minidump files all indicate that it is the device driver on your Nvidia graphics card that is causing the system to crash

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a couple of slightly older version of the Nvidia device driver to try to find a version that is stable on your system.

A slightly older version of that driver is more stable than the latest version.

Answer 2

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.