Cannot access a subkey in HKLM > SOFTWARE?

Dominique DUCHEMIN 831 Reputation points
2021-09-16T17:49:20.617+00:00

Hello,

I am trying to create a Compliance Configuration item but I could not access it:
on the computer(Client)

132852-2021-09-16-10-44-48-hklm-software-mccs-computer.png

But when creating the CI I do not see the key "mccs" under "Software"

132825-2021-09-16-10-40-10-hklm-software-mccs-ci.png

Is it a permissions issue?

The console has been launched as "Run as Administrator"
The Registry is on a remote machine(my laptop), not the local site server.

Thanks,
Dom

Microsoft Configuration Manager
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Accepted answer
  1. Amandayou-MSFT 11,051 Reputation points
    2021-09-17T09:05:52.583+00:00

    Hi @Dominique DUCHEMIN ,

    I test it my environment, please shown the screenshot about compliance rules, which similar to this following screenshot in order to solve the problem:

    133104-9175.png

    Besides, we could find the other client to evaluate the Compliance Configuration item to check if there are something wrong between CI or client.


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2 additional answers

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  1. Dominique DUCHEMIN 831 Reputation points
    2021-09-17T01:35:16.36+00:00

    Hello,

    Now I was able to get a machine which respond with expanding the SOFTWARE key.
    I am trying to check as it shows this machine "non compliant" when the key exists!!! which seems to be the reverse of what is expected!!!

    What are the different option to run an "Evaluate" on the Configuration Baseline?

    • Control Panel > Configuration Manager > Configuration > Evaluate
    • Any other option per cycle? per the client?

    What other tasks should be run to get the latest version of a Configuration Baseline/Configuration Item applied?

    Details:

    Name: ISS - Desktop - CB - HKLM > SOFTWARE > mccs
    Type: Baseline
    Revision: 1
    Compliance State: Non-Compliant
    Non-Compliance Severity: Information
    Description: Searching for the key HKLM > SOFTWARE > mccs
    Name: ISS - Desktop - CI - Registry Key HKLM > Software > mccs
    Type: Operating System Configuration Item
    Revision: 1
    Compliance State: Non-Compliant
    Non-Compliance Severity: Information
    Description: searching the existence of the key HKLM > Software > mccs
    Non-Compliant Rules:
    Setting
    Name Setting
    Type Setting
    Description Rule Name Rule Description Severity Instance Data
    ISS - Desktop - Registry Key HKLM > SOFTWARE > mccs Registry Key Seraching for the existence of the key HKLM > SOFTWARE > mccs SOFTWARE key must exist Information
    Expression Current
    Value Instance
    Source Rule
    Type
    NotEquals 0 0 Existential

    132905-2021-09-16-18-41-00-ci.png
    132892-2021-09-16-18-39-51-ci.png
    132893-2021-09-16-18-38-58-ci.png

    Thanks,
    Dom

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  2. Dominique DUCHEMIN 831 Reputation points
    2021-09-17T17:11:07.46+00:00

    Hello,

    Thank you for this I will look for this screen as so far I have on my CI rule:
    133160-2021-09-17-9-50-04-ci-1.png
    133175-2021-09-17-10-16-13-ci-2.png

    Thanks,
    Dom