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Drawing explorer grayed out

Carla Vala 20 Reputation points
2025-09-13T06:16:22.4966667+00:00

When I open my Vizio drawing all I can see is a symbol that I added to my drawing, specifically a welding symbol. The actual drawing seems to be missing. There are also a lot of dotted lines . And, in the lower left hand corner it says page one of nine however I can only see the symbol and when I scroll down a lot of dotted horizontal and vertical lines. I have enabled the developer ran and wanted to use drawing explorer but it is greyed out. I'm really trying to figure out a way to get this drawing to appear. Any help will be very appreciated.

Microsoft 365 and Office | Visio | For business | Windows
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  1. Carla Vala 20 Reputation points
    2025-10-06T18:40:11.06+00:00

    Thank you for responding but we have decided to move away from Microsoft altogether.

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  2. Scott Helmers 3,780 Reputation points MVP Volunteer Moderator
    2025-10-06T13:52:37.7466667+00:00

    Can you post a couple of screenshots of what you're describing? I'm having trouble picturing what you're describing; in particular, I'd like to see the various dotted lines.

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