AADSTS5000225

Question

I've been using Microsoft Learn to do the AZ-900 course and my Azure learner account has been blocked. Not the learning section (Thats just my normal account, but the azure learner account used to do the exercises).

I cant use the azure support portal because im not a business and i cant use the home support because it isn't azure.

Live chat says to phone up but when i said it was azure related they (a bot) said it was online only...

And now when i phone it automatically says its for account issues and hangs up.. i dont even get a chance to speak!

How the hell am i supposed to unblock my account!!!!!!!!!

Answer 1

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Pearson VUE Support:

Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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