Exchange hybrid configuration wizard with the error "Application do not have Matching Security Zones"

Question

Exchange hybrid configuration wizard with the error "Application do not have Matching Security Zones"

Liew Chiew Sheng 11

Hi I'm having issuing running Exchange hybrid configuration wizard with the error "Application do not have Matching Security Zones".

I have Edge browser installed in my Windows server 2016. I have tried various way to fix this but none is working. Do I have to download the HCW setup file from the server itself?

Anyone able to help please?

Regards,
Chiew Sheng

Brad Galliford 0 Reputation points

2025-05-29T19:18:04.81+00:00

After googling all over, I found that running it from IE rather than edge or chrome seemed to do the trick.

2 answers

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Brad Galliford 0 Reputation points

2025-05-29T19:18:04.81+00:00

After googling all over, I found that running it from IE rather than edge or chrome seemed to do the trick.

Answer 1

Joyce Shen - MSFT 16,701

Hi @Liew Chiew Sheng

The reason for this issue is because other browser (Like Chrome, Firefox etc..) do not use the IE Security Settings and the application will check your security zones, but it can only do this from within Internet Explorer.
So I would suggest you using IE to download this application directly on server. By doing this, the .application file itself doesn’t actually download, instead it is run within Internet Explorer.If you’re prompted to select a program to open the application in, select Internet Explorer here also.

Make sure the options are configured like below:
Under Tools > Internet Options > Security > Internet (Zone) > Custom level...

1- .Net Framework-reliant components > Run components signed with Authenticode (Enable)

2- Downloads > File Download (Enable)

3- Security > Active Scripting (Enable)

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Liew Chiew Sheng 11 Reputation points

2021-09-17T06:27:51.613+00:00

Hi Joyce,

tried that the settings are already in-placed.
Joyce Shen - MSFT 16,701 Reputation points

2021-09-20T06:37:32.343+00:00

Hi @Liew Chiew Sheng

Are you still getting the same error using IE not Edge to download HCW?

A similar issue discussed in this article as well: Must Run O365 Hybrid Wizard with IE
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
FoodIsGood 25 Reputation points

2023-02-20T21:14:50.2166667+00:00

So how do we make this work now that IE is disabled(win10) and removed from Win11?

Answer 2

Liew Chiew Sheng 11

Hi Joyce,

Issued was resolved using another URL https://shcwreleaseprod.blob.core.windows.net/shcw/Microsoft.Online.CSE.Hybrid.Client.application to download the file using IE.

Thanks for the help.

Joyce Shen - MSFT 16,701 Reputation points

2021-09-20T06:45:19.853+00:00

Hi @Liew Chiew Sheng

Glad to know that your issue is resolved and thanks for sharing! Have a nice day :)

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Joyce Shen - MSFT 16,701 Reputation points

2021-09-30T06:58:54.763+00:00

Hi @Liew Chiew Sheng

You could Accept Answer for this reply above, your action would be helpful to other users who encounter the same issue and read this thread.
Thanks for your understanding!
Tony Devine 0 Reputation points

2023-04-12T12:15:14.1666667+00:00

thank you Liew, this worked for me.. my settings were as joyce described in IE - download using iE is key
Alvaro Oliveira 0 Reputation points

2023-04-25T08:57:32.42+00:00

Hi @Liew Chiew Sheng thank you, for the support, its work. regards

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Exchange hybrid configuration wizard with the error "Application do not have Matching Security Zones"

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