Customer service

Question

Request a refund GPA.***** and GPA.*****

I accidently purchased these for the wrong account PLEASE HELP! I already talked to Google play the account is stacy Gregg email is *****@gmail.com

Answer 1

Hi Stacy,

Thank you for reaching out regarding the refund request for the purchases made through Google Play.

As these transactions involve account-specific and sensitive information, please note that we’re unable to process or access such details directly on this platform. For security and privacy reasons, we do not handle user data, account status, or billing-related actions.

To proceed, we recommend contacting Microsoft Support directly to verify whether the purchases are linked to any Microsoft services and to request a refund if applicable. You can reach them here> Select the product you're having trouble with > Scroll down to find “Get Help”> “Chat with a support agent” or “Request a call back”

When contacting support, please include:

• The order numbers
• The email address associated with the purchases
• A brief explanation of the issue and confirmation that the purchases were made in error

I hope this helps you get the thing sorted out quickly!

Good luck ^^

---

If you found this answer helpful, please click 'Accept Answer' and consider giving it an upvote to help others facing the same issue. Your support is greatly appreciated by the Community.