but it has tpm2
why doesnt windows support my processore,
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
john ridgley
0
Reputation points
the only reason i cant apparently upgrade to windows 11 is because my processor isnt compatable.
my laptop works perfectly fine, and when new was quite a high spec, and its still higher than most now.
can you tell me why you dont support this particular processor, but support lesser ones.
please
Windows for home | Windows 11 | Install and upgrade
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com) 84,086 Reputation points2025-09-16T16:54:41.66+00:00 typically the cpu/motherboard/bios combo is missing TPM 2.0 support. windows 11 security is based on TPM 2.0 support. you might be able to add support:
note: while there are hardware upgrades to add TPM, these typically are not available for laptops. also check your laptop vendor if TPM support is available via a BIOS upgrade. as you probably have an OEM windows license, a BIOS upgrade can cause issues.
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john ridgley 0 Reputation points
2025-09-16T16:45:23.1366667+00:00 this is a screen shot of the test