The server had an error processing your request. Sorry about that! You can retry your request, or contact us through an Azure support request at: https://go.microsoft.com/fwlink/?linkid=2213926 if you keep seeing this error

Question

result": "Error processing audio: Transcription error: Transcription failed with status code 500: {\n  \"error\": {\n    \"message\": \"The server had an error processing your request. Sorry about that! You can retry your request, or contact us through an Azure support request at: https://go.microsoft.com/fwlink/?linkid=2213926 if you keep seeing this error. (Please include the request ID b32e155c-1817-4499-a383-47fb0ac55935 in your email.)\",\n    \"type\": \"server_error\",\n    \"param\": null,\n    \"code\": null\n  }\n}"

i can view this error when i am trying to call gpt-4o-mini-transcribe

2025-03-20

Answer 1

Hi A Yaswanth,

Status code 500 indicates a server-side error. It can occur due to a temporary service outage, high system load, or other internal issues.

I tried using gpt-4o-mini-transcribe deployed in eastus2 and it worked fine for me.

Here is the code i used:

import requests


api_key = "<YOUR-API-KEY>"
endpoint = "<YOUR-ENDPOINT>"
deployment = "gpt-4o-mini-transcribe"
api_version = "2025-03-01-preview"

url = f"{endpoint}/openai/deployments/{deployment}/audio/transcriptions?api-version={api_version}"

headers = {
    "Authorization": f"Bearer {api_key}"
}

files = {
    "file": ("file.mp3", open(r"<YOUR-AUDIO-FILE-PATH>", "rb"), "audio/mpeg")
}

data = {
    "model": deployment
}

response = requests.post(url, headers=headers, data=data, files=files)

print(response.status_code)
print(response.json())

Feel free to accept it as an answer.

Thankyou for reaching out to the Microsoft QNA Portal.