Excel 2019 ขึ้น Error

kannika jan 1 Reputation point
2021-09-17T04:45:11.757+00:00

excel ขึ้น Error แบบนี้เกิดขึ้นจากอะไรคะ

เกิดขึ้นกับไฟล์ Excel ที่มาจากผู้ใช้อื่นและนำมาเพิ่มSheet Excel ในภายหลัง

และถ้าสร้างใหม่เลย จะไม่เกิดปัญหานี้ค่ะ 133012-capture.png

และมีวิธีการแก้ไขยังไง คะ

Microsoft 365 and Office Development Other
Microsoft 365 and Office Excel For business Windows
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  1. Emily Hua-MSFT 27,796 Reputation points
    2021-09-17T08:44:19.77+00:00

    @kannika jan

    Welcome to Q&A forum, but please note, currently we only supports English, could you please edit your question into English? Thanks for your understanding.
    Via the translation tool online, I get the following content.
    132986-image.png

    Where are these files stored now?

    Were these files shared with you via OneDrive?
    If yes, please open them online for a test.

    Did you enable OneDrive to sync or backed up any folders on your computer? Such as Documents, Desktop folders.

    • If not, I suggest you download these shared workbooks to your local computer, and then open them to check this issue.
    • If yes, as Microsoft provides free 5G storage space of OneDrive for each Microsoft account, did you buy additional storage space? But if the remainning space is enough, please try the following steps.
      • Search and open "Office Upload Center".
      • Go to Settings and click on Delete Cached Files.
        133028-image.png
      • Go to Excel > Account > Sign out accounts and remove OneDrve service> Close all Office apps.
      • Then search and open "Manage Windows Credentials" > Windows Credentials.
      • Look for the live account ID and password (for OneDrive) and remove it and restart the computer.
      • Open Excel application and try to sign into the OneDrive and check if you are able to access the workbooks.
      • Re-add the OneDrive service via going to File > Account in Excel app.

    Any issues please feel free to post back.


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