Azure Databricks Claude models

Question

Azure Databricks Claude models

Ahmed Mehrez 0

I'm in a supported region for Anthropic models, but they're not showing up on my Azure Databricks workspace? I've done some searching and it seems the models are gated, so I submitted a support ticket to Databricks who simply said:

|Hi,

Thank you for reaching out to Databricks Support!

According to our records, the account is an Azure account; hence, we request you to contact Azure support first and Databricks will be involved in case required.

Azure Portal link: https://azure.microsoft.com/en-in/support

Regards,
Databricks Support Team| | -------- | |Hi, Thank you for reaching out to Databricks Support! According to our records, the account is an Azure account; hence, we request you to contact Azure support first and Databricks will be involved in case required. Azure Portal link: https://azure.microsoft.com/en-in/support Regards, Databricks Support Team|

which isn't exactly very helpful... How exactly do I gain permission to use the Claude model family?

Pratyush Vashistha 5,135 Reputation points Microsoft External Staff Moderator

2025-09-19T01:53:11.6766667+00:00

Hello Ahmed Mehrez,

Just checking in to see if the above answer provided by Alex Burlachenko helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Pratyush Vashistha 5,135 Reputation points Microsoft External Staff Moderator

2025-09-23T02:46:55.66+00:00

Hello Ahmed Mehrez, We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Please "Accept as Answer" if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.

Thanks

Pratyush

1 answer

Your answer

Pratyush Vashistha 5,135 Reputation points Microsoft External Staff Moderator

2025-09-19T01:53:11.6766667+00:00

Hello Ahmed Mehrez,

Just checking in to see if the above answer provided by Alex Burlachenko helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Pratyush Vashistha 5,135 Reputation points Microsoft External Staff Moderator

2025-09-23T02:46:55.66+00:00

Hello Ahmed Mehrez, We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Please "Accept as Answer" if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.

Thanks

Pratyush

Answer 1

hi,

the claude models on azure databricks are indeed gated. this means even if you are in a supported region, your specific subscription or workspace might not be enabled for it yet. access is often controlled by a feature flag that microsoft manages, not databricks.

the databricks support team is technically correct, but their response is not helpful. you do need to contact azure support first because they control the enablement for your azure subscription.

here is exactly what to do. go to the azure portal and open a new support request. for the problem type, choose something like 'technical' -> 'databricks' -> 'model access and deployment'. in the description, be very clear.

"i am trying to access the anthropic claude models in azure databricks. my workspace is in a supported region, but the models are not visible. i have already confirmed with databricks that this is an azure side enablement issue. please check if my subscription needs to be allow listed for this feature."

this points them directly at the problem. the azure support team can then check the backend and flip the necessary switch to enable the models for your subscription.

once they do that, the models should magically appear in your databricks workspace model serving ui.

hope this gets you access soon. those claude models are powerful, and the wait will be worth it.

Best regards,

Alex

and "yes" if you would follow me at Q&A - personaly thx.
P.S. If my answer help to you, please Accept my answer

https://ctrlaltdel.blog/

Pratyush Vashistha 5,135 Reputation points Microsoft External Staff Moderator

2025-09-22T01:45:37.6566667+00:00

Hello Ahmed Mehrez,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Please "Accept as Answer" if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.

Thanks

Pratyush

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Azure Databricks Claude models

1 answer

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