CANNOT VERIFY STUDENT ID

Question

i cannot register for Azure student package cuz the system cannot verify my student id although i have login via my university authenticator. i try to submit a support request but it still cannot work! can someone help me?

Answer 1

It seems that you're experiencing issues with verifying your student ID for the Azure student package. Since you mentioned that you're using your university authenticator and still facing difficulties, it might be helpful to ensure that your university email address is correctly linked to your Microsoft account.

If you haven't done so already, you can try the following steps:

1. Ensure that your university email address is used to create or link your Microsoft account.
2. If you have an existing Microsoft account, log in and check if your university email is added under "Manage how you sign in to Microsoft."
3. If the problem persists, consider reaching out to your university's IT support team for assistance, as they may have insights into any specific configurations or issues with the authentication process.

If you continue to have trouble, you may need to follow up with Microsoft support directly for further assistance.

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References:

• Troubleshoot issues when you sign up for a new account in the Azure portal
• Resolve student sign-in problems