I have two certification profiles under the same email address - how can I merge them?

Question

I was chatting with Pearson Vue support this morning and they informed me that I have 2 profiles under my email address, and that I needed to contact Microsoft to get them merged. Where do I start?

Answer 1

Hello, good day and thanks for your question. Kindly take note that this is a user to user forum and you may direct this at https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=de16815f-2fa5-576e-4946-70cae21a4eeb and create a request from there.