Hi, thank you for replying. Both of the links are in .MTA format, is there a chance that you can provide the .Evtx format of the system logs and a Minidump file to analyze for system failures. To do this, kindly follow the steps below:
For System logs:
Kindly follow the steps from this link:
https://www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of/#.ZFfoIRFByUk
Polish translated link: https://translated.turbopages.org/proxy_u/en-pl.en.7e08ba20-68ce3129-74a0c542-74722d776562/https/www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of.html#.ZFfoIRFByUk
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Then please upload it by following the steps from the link.
For Minidump files:
Press Windows key + E (To open File Explorer)
Click "This PC" > then follow the file path:
C:\Windows\Minidump
Copy the Minidump files and save them to another location, like the Desktop or Documents.
Then please upload it to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.
To upload and share the link using OneDrive:
Go to this link: https://onedrive.live.com/, then upload the file
Then, provide the shareable link by following the steps from this link: https://support.microsoft.com/pl-pl/office/udost%C4%99pnianie-plik%C3%B3w-i-folder%C3%B3w-us%C5%82ugi-onedrive-9fcc2f7d-de0c-4cec-93b0-a82024800c07