Problème de connexion Mouse With Borders / Mouse connection problem with borders

Pierre Sachot 1 Reputation point
2021-09-17T10:01:21.743+00:00

Bonjour,

J'ai un problème de connexion entre mes deux ordinateurs. Après avoir entrer le "security code" voici le message d'erreur qui s'affiche :
"It looks like we were nable to connect to your computer. Make sure tha all of your computers are on the same network and that you have the connect information filled in below".

Savez-vous comment résoudre ce problème ?

Merci d'avance !

Cordialement,

Pierre

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Limitless Technology 39,351 Reputation points
    2021-09-17T16:49:11.96+00:00

    Hello @Pierre Sachot

    1. Please check DNS and Gateway IP address of both of your computers.
    2. Please disable firewall and Antivirus for Temporary.
    3. Please check Network Awareness and Network Connections services are started.
    4. Please check both computers have same subnet and same IP address range assigned.

    Hope this help to resolve your issue.

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