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Save As Window Hanging

Tim M 0 Reputation points
2025-09-24T15:19:33.0266667+00:00

The save as window hangs when trying to save or access a file

Microsoft 365 and Office | Word | For home | Windows
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  1. Randy Baroja 20,710 Reputation points Independent Advisor
    2025-09-24T15:54:08.1933333+00:00

    Hi Tim,

    Hey, just to get a better idea of what’s happening with your "Save As" issue, a few things would help to know: Are you usually trying to save to a local folder on your PC, or is it going to OneDrive, a network drive, or some other cloud location? Does Word hang every time you hit “Save As,” or only with certain files or types of documents? And lastly, have you noticed if any add-ins, templates, or Office updates happened around the time this problem started?

    Kind regards,

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  2. Palcouk 2,921 Reputation points
    2025-09-24T15:53:02.4133333+00:00

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

     

    O365/Office when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

     

    Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)

    Same for other core components.

    Start eg Word open an old doc via recents/search

    Rarely any need to access OneDrive itself.

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